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How long does it take to ship my order?All items in our shop are handmade so we need mostly 5 business days to finish them. Custom orders will take more because we create anything from scratch.
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How long does it take for the item to arrive?It usually takes 2 weeks depending on the carrier and the country of destination.
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What payment methods do you accept?We accept paypal method.
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What can cause my order to be delayed?National and Bank Holidays in Cyprus, airline carriers can affect shipping.
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I want to return my purchase! What do I do?<h6 class="font_6">All items are carefully inspected before shipping. If item is damaged upon receipt notify us immediately after you package arrives.</h6> <h6 class="font_6"> </h6> <h6 class="font_6">Returned products must be in good and unused condition for refund. Please include all relevant paperwork when you return your purchase.</h6> <h6 class="font_6"> </h6> <h6 class="font_6">Orders older than 30 days old cannot be refunded or replaced.</h6>
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How can I get assistance if I need it?You can call us on 0035724530549 from Monday to Friday 7:30am – 4:30pm, or email us via our contact form
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Do you accept custom orders?Custom orders are welcome. Customers requiring to make a specific order can visit our sales office, contact our team telephonically or contact us via our online contact sheet.
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